PRIVACY POLICY

Fire Cycle Fitness LLC

Effective Date: October 29, 2026
Last Updated: October 29, 2026

1. INTRODUCTION

Your privacy is important to us. At Fire Cycle Fitness LLC, we are committed to respecting your privacy, protecting your personal information, and operating with transparency and integrity.

This Privacy Policy explains how Fire Cycle Fitness LLC (“Fire Cycle Fitness,” “we,” “our,” or “us”) collects, uses, maintains, protects, and discloses information obtained from individuals who visit our website, use our mobile application, create an account, purchase memberships or services, participate in classes, or otherwise interact with our business.

This Privacy Policy applies to our website, www.firecyclefitness.com, our mobile applications, and the products, programs, and services offered by Fire Cycle Fitness LLC.

It also describes our practices concerning communications by telephone and email, electronic transactions, health-related information, and security monitoring at our facilities.

By using our website or services, you acknowledge that you have been provided access to this Privacy Policy. Where consent is required by applicable law, we will request it separately.

We encourage you to review this Privacy Policy carefully and contact us with any questions regarding how your information is collected, used, or protected.

2. PERSONAL INFORMATION WE COLLECT

Personal information refers to information that identifies, relates to, describes, or could reasonably be associated with an identifiable individual.

Depending on how you interact with Fire Cycle Fitness, we may collect the following categories of information:

Personal Identification Information

First and last name
Email address
Mailing or billing address
Telephone number
Date of birth, when necessary
Account registration details
Membership and class participation information

Payment and Transaction Information

Payment card information processed through authorized third-party payment providers
Billing information
Purchase history
Membership subscriptions
Class packages and credits
Transaction records

Health and Fitness Information

Health information voluntarily provided during registration or participation
Physical limitations or conditions disclosed to instructors or staff
Fitness-related information necessary to assist with participation in classes
Workout metrics, when voluntarily enabled through supported device integrations

Technical and Website Information

Internet Protocol (IP) address
Browser type
Device type
Operating system
Internet service provider
Website usage information
Cookies and similar technologies
Mobile application usage and diagnostic information, where applicable

We collect personal information only when reasonably necessary for legitimate business purposes, providing requested services, fulfilling contractual obligations, or complying with applicable laws.

3. HOW WE COLLECT INFORMATION

Fire Cycle Fitness may collect information through several methods, including when you:

Visit or interact with our website
Download or use our mobile application
Create or update a customer account
Register for fitness classes
Purchase memberships, packages, or merchandise
Subscribe to newsletters or promotional communications
Participate in contests, surveys, or special events
Contact us by telephone, email, or other communication channels
Voluntarily provide information regarding your health or physical limitations
Enable optional workout metrics through supported health integrations

Certain information may also be collected automatically through website technologies, application functionality, and authorized third-party service providers.

You may browse portions of our website without providing identifying information. However, certain services, including account creation, reservations, and purchases, require personal information.

Refusing to provide necessary information may limit your ability to access certain features or services.

4. ACCOUNT REGISTRATION AND AGREEMENT ACKNOWLEDGMENT

When creating an account with Fire Cycle Fitness, customers may be required to review and affirmatively accept applicable agreements, including:

This Privacy Policy
Applicable Terms and Conditions
The Fire Cycle Fitness Liability Waiver and Release of Claims

These agreements address separate aspects of your relationship with Fire Cycle Fitness, including privacy practices, participation requirements, and acknowledgment of risks associated with physical activity.

Acceptance of this Privacy Policy does not replace acceptance of the separate Liability Waiver.

Fire Cycle Fitness may maintain electronic records of agreement acceptance, including the date, time, and version of the agreements accepted, where supported by its registration systems.

Customers are responsible for providing accurate account information and maintaining the confidentiality of their login credentials.

5. HEALTH INFORMATION AND FITNESS PARTICIPATION

When registering for or participating in fitness classes, customers may voluntarily disclose information concerning their health, medical conditions, injuries, physical limitations, or other circumstances that could affect their ability to participate safely.

Fire Cycle Fitness may use this information to:

Assist instructors in understanding disclosed physical limitations
Provide reasonable modifications or accommodations when appropriate
Respond to safety concerns
Support participation in fitness activities
Communicate with participants regarding relevant class considerations

Health information voluntarily provided directly to Fire Cycle Fitness will be handled with appropriate confidentiality and disclosed only as reasonably necessary for the purposes described in this policy or as otherwise permitted or required by law.

Participation in fitness activities involves inherent physical risks. Customers should evaluate their individual health circumstances and consult an appropriate healthcare professional when necessary before participating.

Fire Cycle Fitness does not provide medical diagnoses or medical treatment.

6. HEALTH AND FITNESS DATA — APPLE HEALTH AND HEALTH CONNECT

Fire Cycle Fitness offers optional workout metric functionality through supported integrations with Apple Health on iOS and Health Connect on Android.

Optional Access and Permissions

If you choose to enable Workout Metrics and grant permission through Health Connect on Android or Apple Health on iOS, our mobile application may access health and fitness data, such as heart rate and calories burned, solely to display workout metrics associated with your fitness classes.

Access to this information is optional and requires your permission through the applicable device or operating system.

Data Processing and Storage

Health and fitness information accessed through these integrations is processed locally on your device.

This information is not transmitted to, stored by, or retained by Fire Cycle Fitness LLC or our mobile application provider.

Data Sharing and Advertising

Fire Cycle Fitness does not:

Sell health or fitness data accessed through these integrations
Share this data with third parties
Use this data for advertising or marketing
Use this data for purposes unrelated to the Workout Metrics functionality

These restrictions apply specifically to health and fitness information accessed through the optional Apple Health and Health Connect integrations.

They do not alter the separate practices described in this Privacy Policy concerning information voluntarily provided directly to Fire Cycle Fitness.

Revoking Access

You may revoke the application’s access to health and fitness information at any time through the permissions settings within Apple Health or Health Connect.

Revoking access may prevent certain workout metrics from appearing within the application but will not otherwise prevent you from using Fire Cycle Fitness services.

Compliance with Platform Requirements

Our use of information received through Health Connect complies with Google’s applicable Health Connect permissions policies, including its Limited Use requirements.

Fire Cycle Fitness also intends to handle information accessed through Apple Health in accordance with applicable Apple platform requirements and privacy standards.

7. HOW AND WHY WE USE YOUR INFORMATION

Fire Cycle Fitness collects and processes personal information for legitimate business purposes, to provide requested services, fulfill contractual obligations, maintain operations, and comply with applicable legal requirements.

We may use collected information for the following purposes:

Providing Services

To manage memberships, process class reservations, administer customer accounts, deliver purchased merchandise, and provide fitness-related services.

Customer Service

To respond to questions, provide assistance, address concerns, and improve the overall customer experience.

Personalizing the Customer Experience

To understand customer preferences, analyze general usage trends, and improve our classes, programs, products, and services.

Website and Application Improvements

To monitor functionality, troubleshoot technical issues, evaluate performance, and improve our website and mobile application.

Payment Processing

To process purchases, membership payments, subscriptions, refunds, and other financial transactions through authorized payment service providers.

Promotions and Communications

To administer promotions, contests, surveys, special events, and customer engagement programs.

Email and Marketing Communications

To provide class information, membership updates, transaction confirmations, scheduling changes, company announcements, and promotional offers.

Marketing communications will include an unsubscribe option where required by applicable law.

Business Operations and Security

To maintain accurate records, prevent fraud, protect our facilities, and support the safety and security of customers, employees, and visitors.

We do not use personal information for purposes materially inconsistent with this Privacy Policy without providing appropriate notice or obtaining consent when required.

8. TELEPHONE AND EMAIL COMMUNICATIONS

Telephone Communications

Fire Cycle Fitness does not routinely record telephone conversations.

When you contact us by telephone, we may collect information necessary to identify your account, respond to inquiries, or provide requested services.

This information may include:

Your name
Telephone number
Email address
Account or membership information
Details relevant to your inquiry

Information collected during telephone communications may be used to assist with customer service, account management, reservations, and other legitimate business needs.

Email Communications

When you contact Fire Cycle Fitness by email, we may retain correspondence and associated contact information to respond to inquiries, maintain business records, resolve disputes, and provide customer support.

Email correspondence may be stored within our business communication systems or through authorized third-party service providers.

9. EMAIL, TEXT MESSAGES, AND MARKETING COMMUNICATIONS

Fire Cycle Fitness may communicate with customers through email, telephone, or text messaging regarding:

Class reservations and cancellations
Membership information
Account notifications
Billing and transaction confirmations
Schedule changes
Studio announcements
Promotions and special offers

Where required by law, promotional email and text communications will be sent only with the appropriate consent.

Customers may unsubscribe from promotional emails using the unsubscribe instructions included in those messages.

Customers receiving promotional text messages may opt out using the instructions provided in the message, including replying STOP when supported.

Opting out of promotional communications does not necessarily prevent Fire Cycle Fitness from sending essential transactional, account-related, or service communications where legally permitted.

We do not sell or share mobile phone numbers or text messaging consent information with third parties for their independent marketing purposes.

10. COOKIES AND WEBSITE TECHNOLOGIES

Our website may use cookies and similar technologies to enhance functionality, improve user experience, maintain preferences, and understand website activity.

Cookies are small data files stored on your device when you visit a website.

These technologies may be used to:

Remember user preferences
Support account functionality
Improve website navigation
Analyze website performance
Understand general visitor activity
Support relevant advertising or marketing activities, where applicable

You may configure your browser to reject cookies or notify you when cookies are being used.

Please note that disabling certain cookies may affect website functionality or prevent some features from operating correctly.

Additional information about cookies is available through independent online privacy resources.

11. CLOSED-CIRCUIT TELEVISION (CCTV) AND FACILITY SECURITY

Fire Cycle Fitness may operate closed-circuit television (CCTV) and other security monitoring systems at its facilities.

Security cameras are used for legitimate purposes, including:

Monitoring building security
Protecting customers, employees, and visitors
Preventing and investigating theft or criminal activity
Responding to safety incidents
Protecting business property

Security footage may be reviewed by authorized personnel or disclosed to law enforcement, insurance representatives, or other appropriate parties when reasonably necessary or legally required.

Fire Cycle Fitness retains security recordings only for as long as reasonably necessary for security, operational, or legal purposes.

Recordings are deleted or securely disposed of according to applicable retention practices.

CCTV footage collected for security purposes is separate from promotional photography or video recordings, which are addressed through applicable participation agreements and media consent provisions.

12. SHARING INFORMATION WITH THIRD PARTIES

Fire Cycle Fitness may use trusted third-party providers to support business operations and deliver services.

These providers may include:

Membership management and class booking platforms
Payment processing companies
Website hosting providers
Mobile application developers and service providers
Email and text messaging platforms
Customer relationship management systems
Website analytics providers
Technology and security service providers

Personal information may be shared with these providers only as reasonably necessary to perform services on our behalf or as otherwise described in this policy.

Third-party providers are expected to maintain appropriate safeguards and handle information in accordance with applicable privacy and data protection requirements.

Fire Cycle Fitness does not sell, trade, or rent customers’ personal information to third parties.

We do not share personal information with unrelated third parties for their independent marketing purposes without appropriate consent.

We may disclose personal information when:

Required by applicable law, regulation, subpoena, or legal process
Necessary to respond to lawful requests from government authorities
Reasonably necessary to protect the rights, property, or safety of Fire Cycle Fitness, its customers, employees, or others
Necessary to investigate suspected fraud, security incidents, or unlawful activity
Associated with a legitimate business transaction, such as a merger, acquisition, or transfer of business assets, subject to applicable legal requirements

We may also share aggregated or de-identified information that does not reasonably identify individual customers for business analysis, operational improvements, or other lawful purposes.

13. PAYMENT INFORMATION AND TRANSACTION SECURITY

Fire Cycle Fitness uses authorized third-party payment processing services to facilitate purchases, memberships, and recurring billing transactions.

Payment information may be collected and processed directly by these providers in accordance with their applicable privacy and security practices.

Fire Cycle Fitness may maintain transaction details, purchase histories, billing records, and limited payment information necessary to administer customer accounts.

We do not intentionally store complete payment card security codes within our own business records.

Customers should review the applicable privacy policies of third-party payment providers for additional information regarding their payment processing practices.

14. DATA STORAGE, RETENTION, AND SECURITY

Fire Cycle Fitness takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.

These measures may include:

Secure account access controls
Password protection
Encryption where appropriate
Secure website communications
Restricted access to sensitive information
Authorized third-party technology providers
Secure disposal of records when no longer needed

Our website and supported services may use Secure Sockets Layer (SSL) or Transport Layer Security (TLS) technology to encrypt information transmitted between users and applicable systems.

Personal information is retained only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain legitimate business records, resolve disputes, enforce agreements, or comply with applicable legal obligations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

When personal information is no longer required, Fire Cycle Fitness will take reasonable steps to securely delete, destroy, or de-identify it.

Although we take reasonable precautions to protect information, no electronic transmission or storage system can be guaranteed to be completely secure.

15. CHILDREN’S PRIVACY

Fire Cycle Fitness recognizes the importance of protecting children’s personal information.

Our website and online services are not directed toward children under the age of 13.

We do not knowingly collect personal information online from children under 13 without appropriate parental or legal guardian consent.

If we become aware that personal information has been collected from a child under 13 in a manner inconsistent with applicable law, we will take reasonable steps to delete the information or otherwise address the matter appropriately.

Participation by minors in Fire Cycle Fitness activities may be subject to additional registration requirements, parental consent, and applicable liability waivers.

16. YOUR PRIVACY RIGHTS AND CHOICES

Fire Cycle Fitness respects the privacy rights of its customers.

Subject to applicable law, individuals may request to:

Access personal information maintained about them
Correct inaccurate or outdated account information
Request deletion of certain personal information
Update communication preferences
Withdraw consent where processing relies on consent
Request information regarding how their personal data is collected, used, or shared

Certain requests may be limited by legal obligations, contractual requirements, legitimate business needs, or other exceptions permitted by applicable law.

For example, Fire Cycle Fitness may need to retain certain transaction records, liability waivers, or business documentation even after an account is closed.

To submit a privacy-related request, please contact:

info@firecyclefitness.com

Please include your first and last name, the email address associated with your account, and a description of your request.

We may request additional information when reasonably necessary to verify your identity before processing certain requests.

Fire Cycle Fitness will respond to requests within the time frames required by applicable law.

17. THIRD-PARTY WEBSITES AND EXTERNAL SERVICES

Our website or mobile application may contain links to third-party websites, services, or platforms.

These external services operate independently and may maintain their own privacy policies and information collection practices.

Fire Cycle Fitness is not responsible for the privacy practices, content, or security measures of independently operated third-party websites.

We encourage customers to review the privacy policies of external services before providing personal information.

18. CHANGES TO THIS PRIVACY POLICY

Fire Cycle Fitness LLC reserves the right to modify or update this Privacy Policy as business operations, technology, services, or applicable legal requirements change.

When updates are made, we will revise the effective date or last updated date displayed within this policy.

Material changes may be communicated through our website, mobile application, email, or other appropriate channels when required by law.

We encourage customers to periodically review this Privacy Policy to remain informed about how their information is collected, used, and protected.

Where required by applicable law, we will obtain additional consent before implementing changes affecting the use of personal information.

19. CONTACT INFORMATION

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact:

Fire Cycle Fitness LLC

Website: www.firecyclefitness.com
Email: info@firecyclefitness.com

We are committed to addressing privacy-related inquiries in a timely and professional manner.

Effective Date: October 29, 2026
Last Updated: October 29, 2026